Covenant



LONDON CITY ESTATE
COVENANT and EXPECTED COMMUNITY STANDARDS

https://londoncitysl.com

Updated: November 2023  (11.23)

This  covenant is displayed in 'about land' and is also available online here: https://mainlandlondon.blogspot.co.uk/p/covenant.html


ABOUT

London City is a diverse, vibrant community of varied visitors enjoying daily events, hangouts, pubs, clubs, discussions, shopping and concerts.

Our aim is to demonstrate the wonderfulness of Second Life to all residents, new and old.

Common decency is expected. Please do not cause deliberate intentional annoyance to other residents.


DIVERSITY

We acknowledge differences between people, beyond age and experience, such as gender, race, ethnicity, mental and physical ability, creed, colour, caste, gender identity, sexual orientation, religious beliefs, education, marital, financial and other statuses; we believe that these differences and varied life perspectives has a positive impact on the community and is a strength to be embraced.


DISRUPTION

London City will not host residents that cause intentional and sustained disruption or anti-social behavior that is broadly offensive to the majority of visitors.

Freedom of expression does not extend to subject matters that will cause distress or broad offense to the majority of other residents, denigrate the estate, its members or staff.

To protect all residents due to the nature of phishing links, we ask that you do not post URLs in local chat or in groups.

No advertising, group invites, carding-up, mass teleports; no spamming of any kind, including friendship spam, conference calls, object "presents" to visitors, titler advertising or any other means to circumvent our advertising policy. Legitimate advertising is available via paid boards around the regions.

London City is privately owned. Access is by open invitation and not a rite of passage and this provides a wide latitude for removal of bad actors.


OFFICIAL COMMUNITY GATEWAY

London City is part of Linden Lab's Official Community Gateway Program. The Gateway's purpose is to guide new residents joining Second Life.  Please help by being kind to new residents.  We were all new once.


SUPPORT

Our team (identified by their "London Support" tag) is trained to help in a specific way. To avoid confusion, please do not wear third party support tags when visiting.  Our team can also be identified by the "London City Gateway" group appearing in their profile.  Their role is to offer assistance and help protect the estate for your enjoyment.

We welcome Second Life Mentors (from the new 2023 program) to bring their New User clients with them, to London City and guide them around. We trust that Second Life Mentors will avoid issues pertaining to behavior/governance and appropriately defer such issues to the London City Administration Team.


ACCOUNTABILITY

Our team is held accountable for their actions.  If you believe that a member of our team has acted discourteously, unfairly,  been intolerant or acted beyond the boundaries outlined in this covenant, please post your complaint in the support portal giving as much information as you can and it will be reviewed.  Outcomes of complaints against members of staff remain confidential as per Terms of Service.

https://www.mainlandlondon.blogspot.co.uk/p/support-ticket.html

Please do not use IM or local chat for issues about Governance.


NUDITY

Nudity is not forbidden in Moderate regions, but it is discouraged. Sexual predators, pests and states of arousal are not permitted. Please report prostitutes/webcam girls/boys to a member of our admin team or file an abuse report.


CHILD AVATARS

Child avatars are permitted in London City, subject to Terms of Service:  Child avatars are forbidden in regions designated as Adult; A child avatar engaging in sexual activity, irrespective of the age of the account owner, is a violation of the Terms of Service and to protect the reputation of Second Life and London City, if you should encounter this, please file an Abuse Report under the "age play" category.


ROLE-PLAYING / VAMPIRES / LYCANS AND PYRAMID SCHEMES

No Role Playing. To discharge our duty of care to residents, London City does not host active vampires/lycans or role playing games that disturb the enjoyment of non participating members. No pyramid or "Get Rich Quick" schemes. No spoofing of disabilities. 


RECORDINGS

Please do not make recordings of other residents to archive or publish, without their express permission.


VISITING BUSINESSES

We respectfully ask "Owner", "Manager", "Staff" and similar tags from elsewhere not to be worn in London City; this is a mutual courtesy: we do not wear our staff tags in your regions, and ask you to show similar respect in ours.


WORKING WITH US

Each venue has its own application procedure. Please contact the club manager to discuss vacancies.


ASSOCIATIONS

London City is not affiliated nor related to any other regions claiming to be "London" in Second Life or other grids.  We are innovative people and have been in Second Life for many years. From time to time, other entities hang to our coattails, but if a region is not named "London City", it is NOT part of London City estate.


This concludes the visitors part of the Covenant.


 

RENTALS

COMMERCIAL RENTALS

 

Please contact Billy Arentire in-world for support.

 

We will re-texture the inside of your store to suit your taste.

  

1. Terms of Rental

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(1.1) We expect those renting space here to have basic Second Life knowledge and an understanding of how to set up a store; prospective merchants who are new Residents are encouraged to defer renting until they gain experience.

 

(1.2) Please pay rent on time. Arrears are at your own risk. If your property is in arrears and you are no longer in the Rez group, we will treat this as abandonment.

 

(1.3) Please do not use proximity scanners of any kind. Collision / touch-to-join group inviters should be used instead.

 

(1.4) No floating texts on walls – they will bleed through into your neighbour's store.

 

(1.5) Rez items inside the boundary of your property only. Please do not place objects on sidewalks near to your store. Please do not rez on the outside of exterior walls. Where possible, set your objects to phantom to reduce collision.

 

(1.6) Stay within your agreed prim limit. We reserve the right to return objects to bring you within your limit.

 

(1.7) Avoid excessive scripted objects. and please do not use temp-rezzers.

 

(1.8) We have no control over the general health of the grid itself. We do not offer any form of compensation, monetary or otherwise, for things beyond our control.

 

(1.9) Using scripted agents in your store is not permitted without prior consent.

 

(1.10) Please refrain from using repeated/looped sounds in your store; while it might create ambience for you, it can negatively impact on nearby stores.

 

 

2. Saturation

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A limit is imposed to promote a diverse selection of stores from multiple merchants and a measure to prevent ‘holes’ appearing, giving a false, negative impression as to the health of the estate, should a tenant end their rentals all at once.  A client may not without prior agreement rent more than 2 stores or 3 advertisement boards within the estate.   Please note that the allocation of prims per shop are for the intention of use in that shop, ie, do not leave stores empty to use the prim allowance elsewhere.

 

 

3. Musical Chairs

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If a shop becomes vacant at another location you are welcome to rent it for the initial period.  We will refund your existing rental if more than 2 weeks remain, otherwise you will need to keep your existing property for the remaining duration of the rental period. This is to avoid a chain reaction of everyone moving from one location to another, creating a vast loop of administration.

 

 

4. Business Type

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To protect our interests, London City retains all rights to all venues and thus does not permit running any business or service that contravenes Second Life's Terms of Service.  Types of business excluded from the London City Estate:

 

(i) Third-party clubs

(ii) Stores whose sole purpose is a hook to a competitor’s shopping mall/region

(iii) Real-Estate stores or agencies selling rentals outside of this estate

(iv) Shops selling advertising space

(v) Casinos, Zyngo or gaming.

(vi) Recruitment posts.

(vii) Shops that exist to take surveys of players, demographics or harvest information in any way.

 

 

5. Fads and Whims

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No "breedables", farms or self-replicating items.

 

 

 

6. Abandonment and Neglect

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(6.1) Certain basic standards are required of merchants in the interests of fairness to other London City clients. Your store is expected to be smart or quirky in appearance.

 

(6.2) You should set up your store within a reasonable time, as empty ones are unappealing and can negatively affect other local traders. If the space is left empty for an unreasonable period without notice, it will be considered abandoned.

 

(6.3) If a lease is terminated for wilful and flagrant violation of these rental terms and conditions, improper conduct, abandonment, or breach of SL Terms Of Service, refunds will not be given.

 

(6.4) No refund or rent transfer is issued if a tenant decides to terminate their rental.

 

 

 

7. Charity

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We ask you to avoid placing advertisements saying that your earnings will be given to charity. We cannot verify that you are in fact doing so and the statement could  be deemed misleading or fraudulent.

 

 

8. Home in London

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(8.1) Homes are for non-commercial use only.  No sim-surrounds of off sim rezzing that affects the map tile view.

 

 

 

9. Development

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(9.1) Please be aware that London City is an ever-evolving, living, breathing estate. As such, we reserve the right to modify the layout and content at any time to add, remove or streamline facilities, modify landing points, agent limits, add/remove regions and districts, for the intended good of all our mutual businesses.

 

(9.2) We will always do our level best to keep adding value to your investment here and encourage healthy traffic to the estate.

 

 

 

10. Grievances, Complaints, Suggestions Policy

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(10.1) We hope that our clients have a pleasant time with London City. If you find our service lacking in any way, please contact us during your rental period so that we can attempt to rectify any wrongdoing. Please bear in mind that we are only rent space to you, not a shareholding stake and that this is not a guarantee of sales. We will not enter into grievance discussions once a rental has ended.

 

(10.2) Visitors (non-paying clients): while we try our best to ensure that all other visitors have a great experience in London City, please understand that our priority is to our clients. Complaints should be made via the Support portal on the blog. Local chat or Instant Message, is not considered an appropriate channel for complaint.

 

 

 

HOME IN LONDON CITY - PRIVATE LAND RENTALS

 

Help for Private Land Rentals can be found here: https://www.mainlandlondon.blogspot.co.uk/p/rentals.html

 

 

All Home Rental Parcels come with the following group/land permissions:

 

 - Build/Rez

 

 - Change media settings

 

 - Deed objects to group (media)

 

 - Eject and Freeze Residents

 

 - Eject members from Group

 

 - Manage Allowed and Banned Residents list

 

 - Set Home to Here

 

 - Return non-group objects

 

 - Return objects owned by group (deeded)

 

 - Set privacy (see and chat with others)

 

 - Set land to public or private access

 

 

 

These parcels are for your home. They are Private, non-commercial rentals. Please do not operate galleries, nightclubs or businesses from your land. Please build/rez on the ground and within your parcel boundaries. Your building should be in keeping with the theme. No skyscrapers; no "breedables" or farms.

 

You may wish to add a path to the roadside which encroaches outside of your land boundary. If so, it should be in keeping with the region ambience. You will need to link it to a key-prim within your parcel to prevent it from auto-returning.

 

Upon renting, please tell us the names of any additional residents you would like added to your land rez group. You are responsible for your guests. Please ask them to respect our covenant. You can eject your visitors from group at any time, additionally you can ban them from entering your parcel.

 

For additional help, please see the Rentals tab on the main blog.

 

 

This Covenant is the creative work and intellectual property of the London City Estate. You may not copy, distribute, modify, adapt or translate any of its contents. It is not available under the Creative Commons or any other license.  (c) Torric Rodas 2023

 

 

 


4 comments:

Unknown said...

Thanks for the welcome and I love the place.

Lilly Martingale said...

London City is always a fun and safe place to hang out at. I still chuckle at the time all the London support protected my butt and trolled a troll XD

zamie said...

I enjoy my visits always so much to see.

Fuzzydusk said...

This place is my safe haven.